Terms and Conditions

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All private sessions and program bookings are held for 24 hours. Payment is required within 24 hours of booking to secure your appointment. Payment details will be provided in the booking confirmation email. Bookings that are not paid within this timeframe may be released without notice. Payment may be made via PayID or Stripe, as indicated at the time of booking.

Private sessions require preparation, energetic availability, and limited capacity. The following policy applies:

• Cancellations or rescheduling requests made more than 48 hours prior to a scheduled session may be rescheduled once, subject to availability.
• Cancellations or rescheduling requests made within 48 hours of a scheduled session are not eligible for a refund.
• Missed sessions or no-shows are treated as late cancellations.
• Late arrivals will result in a shortened session. Sessions will still conclude at the scheduled time, and the full session fee remains payable.

Private programs are offered as structured developmental containers rather than session-by-session services.

• Program bookings represent a commitment to the full program duration.
• Once a program has commenced, payments are not refundable except where required under Australian Consumer Law.
• Sessions missed within a program are not refundable and may not always be rescheduled.
• Program timelines and session spacing are designed intentionally and may not be altered once the program is underway.

The following terms apply to all workshops, retreats, facilitator trainings, and immersive or multi-day experiences facilitated by Mark Moon, including residential and non-residential events.

Workshop and retreat bookings require full payment or a stated deposit to secure your place, as outlined on the individual event page.

Due to limited capacity and advance venue commitments:

• Workshop and retreat payments are generally non-refundable unless otherwise stated on the event page or required under Australian Consumer Law.
• Where a payment plan or deposit option is offered, remaining balances must be paid by the specified due date.
• Failure to complete payment by the due date may result in loss of your place.

• Workshop and retreat bookings are not eligible for refunds for change-of-mind cancellations.
• In some cases, and at Mark’s discretion, you may request to transfer your place to another suitable participant or workshop date.
• Transfers are only possible where the booking is fully paid and the replacement participant completes all required forms, including the Breathwork Waiver.
• Transfer requests must be made in writing and approved prior to the event commencement date.

• Participation in private sessions, workshops, and retreats requires completion of a Breathwork Waiver and honest disclosure of relevant medical or psychological information.
• Participation is voluntary. You are responsible for pacing yourself, communicating your needs, and choosing your level of participation.
• Mark reserves the right to decline or discontinue participation where it is reasonably considered unsafe or unsuitable, including due to undisclosed health information, without obligation to provide a refund except where required by law.

Where accommodation, catering, or venue services are provided by third-party providers, Mark is not responsible for changes, cancellations, or issues arising from those providers. Unless explicitly stated otherwise, travel to and from workshop or retreat locations is your responsibility.

Breathwork sessions, workshops, and retreats are experiential wellbeing practices and are not a substitute for medical, psychological, or psychiatric care. No diagnosis, medical treatment, or guarantees of outcome are provided.

Completion of a Breathwork Waiver is required prior to attending any session, workshop, or retreat. You remain responsible for your own wellbeing, choices, and integration before, during, and after all sessions and experiences.

It is your responsibility to disclose relevant medical, psychological, or health information honestly and fully. Breathwork may not be suitable for all conditions. If you are unsure whether this work is appropriate for you at this time, please enquire prior to booking.